Turn Around Schedule

Functional Appliances

Bionators, Twin Blocks, Frankel, Herbst etc. .......... 5 Working Days

Removable Appliances

Schwartz, Sagittal, Bite Plate, Nord etc. .................. 3 Working Days

Fixed Appliance

Nance, Lingual Arch, Palatal Expander etc. ............. 3 Working Days

TMJ Appliances

Mouth guards, Night guards, Gelb etc. .................... 4 Working Days

Retainers

Hawley, Spring, Automatic, Wrap Around etc. ........ 2 Working Days

Study Models. ................................................... 7 Working Days


* We do provide a same-day service, for retainers only, for a small service charge.

** Working Days are based on a Monday to Friday week.

*** Working Days do not include the day the case is received in the lab unless it is received before 10:00 am.


Pick up and Delivery

Orotech Orthodontics will pick up and deliver your order, with a minimum order of $35.00 or more, at no charge to you. This also applies to our out-of-town clients.


Repairs

The cost of repairs will be determined by the age and wear of the appliance. All appliances are guaranteed for a period of six months.This guarantee does not apply to appliances that have been abused.


Appliance Insurance

For a small fee we have an Appliance Insurance Policy, for appliances and retainers. Please contact the lab for further details.


Billing and Payment Policies

An invoice is generated for each individual patient. This invoice includes a breakdown of the charges. A monthly statement is printed and mailed on the last day of each month. It includes all transactions that have occurred for the current month. It also list all unpaid balances for the prior 30, 60, and 90 days. Payments are all Net 30 Days. Balances unpaid by the last day of the month will be charged a compounded 2%c per annum service charge that will appear on the following statement.